Saturday, December 7, 2013

Appco Group India: Maintaining High Performance Standards


Appco Group India’s monthly statistical report focused on measuring the performance standards of the leaders in our business reveals that time and again, the high rollers in all our teams have shown exceptional performance standards. Our leaders have developed themselves with a lot of integrity, hard work, curiosity and intelligence. However, to sustain in the business, there is a long way to go with maintaining the high level standards they have set for themselves and their teams.

The whole point of running our business is to focus the energies, attention and vision to a common goal and infuse the same objective and passion into the team with an aim to set the performance standards and work towards achieving and maintaining it with time. A good thing about our business is that it will immediately make the high performing teams a standard organization with an individual status growing up on the records. The challenge here is to sustain the standards set by the teams with a vision to outdo your own records. The industry mantra is if you have high standards, you got to make it much higher. And that’s the idea behind adopting various leadership programs and workshops to develop our high rollers constantly and empower them to be courageous enough to set and maintain their standards in the business.

Of course, for challenging stuff like this, there are going to be loopholes and failures in the system. If the goal of the business, for instance, is to create a wonderful product/service or provide excellent customer service or conceptualize innovative marketing campaigns- the leader is going to have to establish and maintain structured standards for him and the team. And accept the matter of fact that there are going to be lags in the plan which has to be addressed with solutions. It is here where his individual qualities of leadership will shine and pave the path.

An ideal leader, whose goal is to maintain the high standards of his business, has to be well equipped with essential skills where he can share his ideology with his teams and build the trust value. The factors that can help him sustain the business with high standards include being able to communicate the successes and failures with equal emphasis, evaluate the quality of work done constantly, actively seek opportunities to involve the team in the decision making process, trust and empower the employees with responsibilities and address them with timely support. These traits go a long way in addressing the problems and ensuring a smooth business structure.

In a competitive environment, they can be regarded as the pre requisite for sustaining the business with high standards and out doing your own mettle to constantly improve and grow.

‘Achievement is largely the product of steadily raising one’s level of aspirations, expectations and standards’